FAQ

Questions, answered
in plain terms.

Accounting

How is Alite different from a normal budgeting app?+

Most apps treat every transaction the same way, so moving Rp 5,000,000 from checking to savings looks identical to earning it. Alite tells the difference, so income and expenses only ever reflect money that actually entered or left your life.

Do I need to manually mark something as a transfer?+

No. Once you’ve told Alite which accounts are yours, money moving between them is recognized automatically and excluded from your income and expense totals.

What if I transfer money to someone else’s account, not my own?+

That’s treated as a normal expense, since the money has actually left your accounts. Only transfers between accounts you’ve added to Alite are excluded.

Does this affect my savings rate calculation?+

Yes, and that’s the point. Savings rate is calculated from real income and real expenses, so transfers between your own accounts can’t make it look better or worse than it actually is.

Multi-currency

What happens if I hold money in more than one currency?+

Every transaction is stored at the exchange rate it happened at. A balance from last year doesn’t quietly reinterpret itself at today’s rate — historical accuracy is the whole point.

How is my net worth calculated across currencies?+

Each account keeps its own currency, and your overall net worth is converted into a home currency you choose, using current rates for your live totals.

Can I add accounts in currencies I don’t use often?+

Yes. There’s no limit on how many currencies or accounts you track — useful if you hold savings or investments in something other than your everyday currency.

Account & billing

Is Alite free?+

Yes. Creating an account and tracking your finances on Alite is free, no card required.

Can I track joint or business accounts too?+

Yes. Add as many accounts as you need and group them however makes sense for you — net worth and budgets are calculated across all of them.

Is my financial data secure?+

Your data is stored to protect your privacy and is never sold or shared with advertisers. If you have specific security questions, reach out at cs.alitecompany@gmail.com.

Still have a question?

Write to us and we’ll get back to you directly.